Daniel Waite – Nova Scotia & P.E.I. Canada  - August 2008

Hi Nicole --indeed we had a great time --stayed well and enjoyed it all --good food --hotels were excellent –the guide very knowledgeable --we sent in an evaluation --and thanks for all your guidance

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Gail Abernathy – Broad Cove, Nova Scotia - August 2008

Our stay was great. Very cozy and comfortable. We had everything we needed.

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Sorin and Simona Mateiovic – Egypt – August 2008

As far as the trip to Egypt - we really loved it; there are some negative issues that we would like to address to you privately.-hoping that our suggestions might improve things
 
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Christine Ware – Egypt – August 2008

It's been almost a year since my daughter Andrea and I went to Egypt. We had a most marvelous experience, loved every minute of it and would love to go again sometime. Hopefully, after the new Cairo Museum is built. Our guide in Cairo was great, very passionate about his work, and clearly explained all aspects to us. The pyramids at Giza are unbelievable.  The Bazaar in Cairo was most fun - especially sitting in a local cafe and people watching. The guide  also came to the Sinai and toured us through Saint Catherine's and took us to Alexandria. The library in Alex was well worth the trip - a marvellous structure and so important to catalogue what's happening in print and media. 
 
Luxor, Aswan, the Nile cruise and all points in between were incredible. Our guide for that portion  was also very knowledgeable and clearly loved her job. A great personality. We did not go to the Luxor museum and I understand we missed something great. I've love to visit Luxor again and explore more of the tombs in the Valley of the King and Queens. We added a day in the Valley and were well rewarded with extraordinary tombs. Our best meals - we went there twice - was in a place across the street from the Habu Temple!! The owner was most gracious, had great food - treated us like special guests.
 
Our third guide in Cairo was a professor of Egyptian History at the university. She provided insights into the history and culture that were amazing. She had incredible stamina and could out walk both of us!! She was very quick. We enjoyed the museum and a cotton store with her where we purchased goods and had them shipped home. Of course we should have bought more!!
 
Our drivers were extremely skilled to deal with all the traffic, especially in Cairo and Alex. Gracious and fun as well. We also had an armed guard on the Sinai. He was very professional and attentive to our surroundings. We especially noticed this at Moses Springs where other folks were nearby swimming in the Red Sea!! 
 
Kudo's to all the staff for their hard work in creating an exceptional experience for us. We'll remember it always and someday hope to see many of them again.
 
So much to see and almost not enough time even though we we're there for three weeks!! Thanks again for everything!!

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Queenie Samuel – Europe - August 2008

Hey Theresa, It seemed like a much longer trip, but it was great, had a wonderful cosmopolitan group of 30- everyone agreed it was probably #1 or 2 of all their trips taken. There were 2 couples from USA, several from the UK, India, Holland, Canada, etc. Norway is beautiful, sparsely populated (can you believe a town with less than 2,000 people?) and water ways clean enough to drink from. Rolling hills of wheat, big wind turbines and oh so clean.

Denmark would be my second and Sweden the last because of the huge populous and commercialism. But on my last evening in Sweden I finally got to see a blue eyed natural blonde and she was a doll (smile). 

The over all Land trip was well planned and executed. Our tour guide was the best and driver more than anyone could have asked for- the bus had a flat tire and he changed it himself. We were given tons of info and alerted when ever there was something she thought we should see. She always had her next day plans posted as well as having given them to us prior.

Accommodations were good except for the lack of air conditioning, which is sparse in Scandinavia I'm told. Food buffets were excellent, breakfast was plentiful-I don't eat breakfast, so that didn't mean as much to me. Free time was moderate, but then we saw a lot in such a short time. Weather after the 1st day was sunny and delightful.

Over all my experience with A-Z Travel has been great- I would highly recommend A-Z and Cosmos. Thanks Theresa and Co.

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Jeannie DeBois – British Isles - August 2008

Thanks Theresa for all you done for me .The trip was well beyond my expectations so am extremely happy and will definitely recommend your company and use you for my overseas travel Thank you once again .

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Janice Lua – Africa - August 2008

Thanks, Theresa! We've enjoyed the trip.
 
The transport pickups were punctual, accommodations were decent and we were well taken care of by Wildlife Safari during the tour.
 
We were also fortunate to 'catch' (see) all Big 5! Thank for the excellent arrangements!

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Boyd & Caroline McDowell – Broad Cove Vacation Suites – August 2008

Thank you for your email. Yes, we had a great time. The little cafe opposite was fantastic!! My wife also went swimming in the bay!

Thank you again for a wonderful stay!

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Ken Tamsitt – Ontario & French Canada – August 2008

We had a pretty good time thank you. We had a car for a week before meeting up with Cosmos and spent some time at Niagara on the Lake and 2 nights at Niagara Falls. This was because we felt (and we were right) that the coach didn`t either go there or spend enough time there.

We meet up with the "tour" on schedule, and everything went fine from then. The weather could have been better on our 1000 islands cruise when it rained most of the afternoon after Kingston.
Nice hotel the Maritime Plaza (the best on the tour).

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Kapil Lawrence – Egypt – August 2008

We've completed our tour of Egypt & are transiting in Dubai!
Thank you very much for providing for us a wonderful albeit a hectic/short tour of Egypt.
We thoroughly enjoyed our stay there and all our apprehensions were completely allayed.

It was hot but the accommodations more than compensated for the weather!!
The Nile cruise was really great and the tour guides very capable. Thank u A-Z tours!!

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Sinaia Nathanson – Canadian Rockies – August 2008

The trip went very well. Caravan Tours did a nice job and needless to say the Canadian Rockies are breathtaking. Regretfully my vacation is over and now I have to go back to work :-(
With best wishes, Sinaia

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Dottie Quoting – Spain Portugal & Morocco - July 2008

I had a wonderful time. Cosmos was very organized with a great guide and competent driver. I met some very nice people who I know I will see again. It was actually a great time and everything went very well. The sights were beautiful and the history was fascinating.  Thanks. Where should I go next????? 

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Dianna & Dwaine Souveny – Italy – July 2008

We had a wonderful time in Italy both on the Globus tour and on our own!
Thanks again for all your work in booking us on the Globus tour.

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Korena Thomas – Florida to Atlantic Canada – Vacation Planning - July 2008

Everything was great, all the hotels were nice but I wanted to let you know that Belgravia Bed & Breakfast is a great place to stay, we were sorry we were only there a few hours, got in late in the evening and took off first thing in the morning.  I would recommend this place to anyone wanting to stay centrally.  Thank you very much for all your help.

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Barbara Deleebeeck – Great Canadian Atlantic Experience – July 2008

We had a wonderful time on our tour of Atlantic Canada and Ambassatours did an amazing job of choosing interesting stops and hotels. My only suggestion would be to have the option of flying from St. John's to Halifax instead of taking the overnight ferry. The ferry and 4-hour drive to Halifax made for a very long day. We were lucky that the ocean was calm for our 14 hour journey.  It would have been terrible if the seas were rough.

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Cathie Colpitts - Galapagos – July 2008

It was a fantastic trip! I learned so much about geography, history, biology, sociology... We had 2 very good guides. Galapagos is so wonderful there are no words to describe it. The Finch Bay is first class and so is the Quitp Marriott. We had an experience that was a "Fawlty Towers" episode in Cuenca - do you remember the British sitcom with John Cleese?

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Louise (Dodie) Perlt – USA - July 2008

I just wanted to touch base with you to let you know that I, along with my daughter and her family from Indianapolis, recently completed our trip out west. We were glad to have the reservations for the Quick Shuttle out of Vancouver for Seattle with an interesting and friendly driver who finally got us through Customs without a hitch, a most personable young man. Our reservations with the Best Western Executive Inn also were perfect and we made good use of the proximity to the park where much celebrating was taking place for Taste of Seattle(?) and a visit up the Space Needle. The private van to the airport was on time and again the driver provided a great experience for the family. Thanks for giving us such a delightful experience.
I have taken the liberty to give your email address to a couple of long time friends, who are planning to go to Whistler in September. So far they have their reservations from MSP to SEATAC and that’s all. To my knowledge, they have never been in these areas and may be looking for some suggestions. Right now I am bombarding them with the need to take the Ferry to Victoria, visit there, Ferry to Tswassen, visit Vancouver and then head for Whistler then return home. I'm not sure they really want to rent a car so now am out of suggestions. Can you tell I'm a former Canadian who wants them to get the best possible visit?  Hopefully they will be in touch soon. 

Thanks again Eric, you put the finishing touches on a wonderful holiday. 

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Jennifer (Vandenberg) and Thomas Moore – Egypt – July 2008

We returned home safe and sound and had a great trip. We'll fill out the survey we received in Egypt and mail it back to you soon.  Thanks!

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Doreen Micots – England - June 2008

I enjoyed the trip and got to see what I wanted to see. However, my trip to England was terrible due to long delays leaving JFK airport. However, I eventually got to the hotel, which was a very nice hotel. I got there just in time for supper at 7:30 p.m.!

Things got better after that it was an enjoyable trip. Also my time with my cousins was great, so all in all it was very good. Thanks again for all your efforts on my behalf.  They were much appreciated.

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Reese Grady – European Cruise - June 2008

Yes everything went very well. No hitches. The cruise was better than I imagined and we thoroughly enjoyed ourselves.

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Rev. Dr. K. Bill Dost – France - June 2008

Tania the tour guide was absolutely terrific and I had a great time!

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Jean Paspa – USA to Atlantic Canada – Vacation Planning – June 2008

Thank you for all your work and help. We had a great time. The rooms at the Green Highlander worked out great. We ended up renting the third room as well so we had the place to ourselves. (The boys didn’t fit in the twin beds very well.) Having the restaurant downstairs worked out great with the boys. The Hilton was wonderful. I’m glad we changed it. In some ways it was one of the nicest places we stayed, so it was a great last stop. Again thanks for all your help.

It was a relief having someone to call when we needed it. We didn’t get to see and do everything on our list so we may have to come back. If we do you will be the first call I make. Thanks again.
 
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Barry Anderson – Egypt – June 2008

Our trip went extremely well. When we arrived in Aswan we were met by Heba and a driver who because of the flight delays had to immediately drive us 3 hours into the dessert to go to Abu Simbel. They were very nice but we were very tired.

I strongly recommend you find a hotel closer to the airport for short-stay visitors.

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Armando and Sandra Vallesteros – Egypt – June 2008

We had a wonderful time in Egypt, it was a trip of a lifetime, people were very very nice to us, service and food was very good as well. Our main tour guide was very accommodating and very well educated in his field of Egyptology. We had many adventures and many wonderful photos and memories to enjoy from this vacation. 

We recommend that climbing Mt. Sinai is for the strong and energetic, we did well on the climb. The team of A-Z Tour was excellent to work with and very accommodating to our needs, we felt we had a very private tour for most of the time and that we enjoyed very much. We strongly recommend others to travel to Egypt with your tour company. Thank you very much for your assistance in arranging this magnificent trip.

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John – June 2008

The trip was super.  Ports of call were fantastic. Thank you so much for your help.

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John, Janet, Laura and Julia Bennett – Egypt – June 2008

Have been showing off our Egypt photos and telling our Egypt adventure stories to all our friends and family. We were constantly amazed at what we saw.  Our guides in Cairo and the Sinai and  in Upper Egypt were both excellent. We learned so much from them and we enjoyed their company. 

They were very perceptive and anticipated our needs when fatigue and minor illnesses surfaced, when sunglasses got broken, when our daughters needed an internet, when we tried to cross the road...... The trip was very well organized and our guides, drivers, transfers all worked incredibly smoothly - can't even think of a hitch.

Our accommodation was very good - particularly the Marriot in Hurghada - we loved it! The hotel in St. Catherine was not of the same quality as the other hotels but we realize that we were in quite a remote area. The Nile Cruise was excellent - the staff were very helpful, particularly the Manager of the boat who came to John's rescue when he wasn't feeling well. We really enjoyed our R & R in Hurghada – the guide booked John and the girls on the snorkelling trip - definitely a highlight. He was very perceptive and sensed we needed some relaxation time, kept in touch with us but gave us our space and provided good resources for us in Hurghada. 

The crossing to Sharm was kind of rough  - you might want to prepare travellers with queasy stomachs! but it was our choice.
 
In spite of the trepidations of travelling so far from Canada to a developing Country, our trip was  awesome - again the attention to detail and the genuine concern from everyone was evident. Please pass our thanks on to Khaled (I will send him a note thanking him for the tour of the construction site),and all our guides and our excellent wonderful drivers throughout Egypt (especially our driver in the Sinai and Cairo)  I forgot to mention the Sinai - hiking up the mountain was incredible....
 
We will certainly recommend your travel agency to our friends and family and we will definitely consider contacting you for our future travel plans.  Its been a pleasure Carol.  Do you have a on-line newsletter we can subscribe to?

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Mark Westwood – Egypt – June 2008

It was a trip of a life time for Sharron and myself, it had everything from travel, history, culture, education, relaxation, adventure and fun.

From the moment we arrived at the airport to the time we departed Egypt A-Z tours were assisting us all the way every effort was made by all in making our holiday an experience we will never forget. The planned tours where well organised and well scheduled, (on time) our main guide leader did an excellent job. He explained everything in great detail and was able to answer all questions that where raised by us and others with in our tour group.

As for the tour group on certain days it was just Sharron and I. On most of the other tour excursions we were paired up with an American couple Sandie and Mondo whom were great companions (fun), except  for the Nile Cruise it was all most a private tour for us. We would see other tour groups of forty and larger all trying to see the same thing at the same time with their tour leaders having to herd them through the sights in one large group we were thankful we did not have to endure such an experience.

Our Guide had excellent organisational skills and endeavoured to please all. On one occasion we had to call on him to rectify a problem we had with our Hotel accommodation this he did immediately and made sure that it did not happen again and even ensured that we received the best our hotels had to offer.(ten out of ten)

Sharron and I would have no hesitation in recommending A-Z tours to anyone wanting to tour with your company to Egypt, the planning was exceptional (thank you Carol) your company lives up to the word “tailored made tours”.

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Joyce Esrailian – Sale of Two Cities – Montreal & Quebec - June 2008

We had a wonderful time!  Air Canada was great.  Our baggage missed the flight, but when we landed in Quebec, they found it and had it at the chateau that night!  All the vouchers went off like clockwork.  We are so glad that we were able to stay at the Fairmont Chateau Frontenac—that was so worth the trip!   Reversing the itinerary worked very well for us too.

We want to thank you for your very professional, yet caring arrangements for our trip.  I know a lot of people worked together on it, and you are to be commended for a job really well done.  Thank you for your help especially and for always responding so quickly to my questions and making me double check things so that the trip went smoothly.  Please forward this email to the appropriate people. We hope to deal with you again soon.

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Noha Fuad – Egypt – June 2008

We had a great time. My two big children loved Egypt.

The transfer to Hurghada was very smooth although the guide from Luxor did not come with us in the van. She showed us around Luxor for half a day.

I am really happy I decided to rent the phone. It was very useful to get in touch with family there and get things organised once in Cairo. Thanks for making that possible at the last minute.

We had another day booked with A-Z in Luxor to go snorkelling.

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Fran & Hans Bartosek – Passage through New England & Eastern Canada – May 2008

We had a great time on our trip!  We loved New England and our stay in Boston the best.

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Michael Brief – USA to Atlantic Canada – Vacation Planning - May 2008

Everything exceeded my expectations.  I now have to stick with my plan to visit when the weather is not as “chamber of commerce” perfect.  I’ll be back for a winter visit.  Thanks for your help

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Tim Trainor – Greece – May 2008

No home yet! Currently we are in Crete, but the Northern Greece tour you arranged for us went well.

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Harumi Fujita – Canadian Rockies – May 2008

Thank you for your attention. We really had a wonderful time in Canadian Rockies. The tour was in general good organized in spite of the rain in the last day in Banff. Maybe it would be better if it included more hiking for younger people. Anyway the nature here is very beautiful and we enjoyed a lot. We also made some friends from different parts, mostly from US and UK.

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Nancy – Europe – May 2008

We are so pleased to have such a international tour through Europe even it still has some limited offer. Thanks again.

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Greg – Ireland - May 2008

First, a huge thanks to you and folks at A-Z, who helped us put the trip together. We had a wonderful time! Our tour director, Geoffrey, and driver, Mark, were both loads of fun while being completely professional. We had mostly Australians on the coach with us, and they were grand folk as well.

The west coast of Ireland is beautiful beyond description. I think that is what I always shall carry in my mind. That, and Phantom of the Opera the last evening in London when we got back!   Geoff arranged for tickets, and we were 3rd row center.

The entire 25-day experience could not have been finer! All six of the folks who accompanied me say this as well. We are so pleased.

Be assured that we shall not hesitate to use your agency and Cosmos in the future.
I must now close, with every good wish and thanks for a job well done.

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Chadwich Nelson – Asia - May 2008

You don’t know this but it is official.  I love you!!!!!  Once again you and A-Z Tours put together a terrific vacation package for me and I AGAIN had an incredible experience.  If I didn’t have to return home to make more money and work I would have stayed indefinitely in Asia.  LOL

Please consider me a customer for life.  You came through for me in a HUGE way by putting together my vacation package in record time given the severe deadline I was working under.

Again, I want to say THANK YOU, THANK YOU and THANK YOU for your outstanding service and professionalism. You helped me experience another trip of a lifetime.  

Whenever ever I see you for the first time, don’t be surprised if I take a running leap into your arms to give you a HUGE hug to express my gratitude and appreciation.  But the biggest compliment I can give you is that I will continue to be a repeat client.  You have earned my travel business and I simply wouldn’t consider going elsewhere! 

Have a wonderful day!  You’ll be hearing from me again later this year for my next trip to South Africa, Spain, or back to Tokyo/Singapore again.

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Jaap, for Ron, Paul and Paul – Egypt – May 2008

We came home from a fantastic trip that went without a glitch ………… and thousands of pictures. We had an absolutely wonderful time including a one week live a board scuba dive experience in the Red Sea around Marsa Alam.

Collectively we have traveled around the world many many times, throughout all continents, on business and privately so we know the “ropes”. But never have we lived through an experience as we did in Egypt. All your people were very nice, efficient and punctually on time for pick ups, convoys and drop offs, whether drivers, guides and others who looked after us. You have a very well “oiled” machine that worked for us like a Swiss watch, day and night. Your suggested rental cell phone came in very handy as well.

We also had equally wonderful experiences in Jordan and Israel.

All said because I do not think that we had the ordinary and for you more standard travel program. You delivered on the extra ordinary and with a lot of patience by you all, in Egypt and in Canada. I think I had told you that I had contacted about 20 different travel experts on Egypt on the Internet and only Carol immediately responded and followed through until we had organized and understood all the details.

Please feel free to use us any time as a reference for your outstanding services.

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Masato Okamoto – Egypt – May 2008

My trip went well over all, except few things. Over all it was enjoyable trip. Every day was 6 hours or so, should been perfect, but wasn't exactly. But they were all nice people, I liked them.

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Carole Roberts – Canadian Rockies – April 2008

Just back from our Canada trip and it was fantastic. Thanks for recommending Collette to us. We did miss quite a few excursions because of the fact that there was too much snow to take certain roads - Lake Maligne for example and all excursions in Jasper were cancelled, but we still had a fantastic time. Thanks again for your help and advice.

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Tim Sandy – Egypt & Italy – April 2008

We had a really good time in Egypt, I enjoyed it more than Italy!  The tour guides in Egypt were with us every step of the way and were extremely knowledgeable. They went out of their way to make us comfortable in every way. The accommodations were also outstanding, lived like a king...lol. We didn't get to go to Aswan due to a train wreck, but were able to spend the extra day in Luxor which turned out to be nice.

I was not impressed with the tour guides in Italy as much and how they ran the tour. It was hard to go to the small rooms of Italy after being in such nice ones in Egypt...lol.

All in all it was a good trip. Hands down Egypt and everything about it was well taken care of and outstanding in every aspect! Thank you for all your hard work, you did good!

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Vicki Jones – Egypt – April 2008

We returned home on Sunday after a great holiday.  Our guide was great and we enjoyed the cruise (although the entertainment was a little lacking), but we were happy with everything on board and have no complaints.

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Billy Gwin – Egypt – April 2008

I have to admit I was quite surprised that everything was so well orchestrated. The guides were excellent and I tipped them very well. The drivers were for the most part safe and looked out for my best safety and well being.

I am really bad with names, but one fellow in Cairo was extremely nice and did his best to do everything just right. He was basically the escort from the hotel to meet the guide, from the hotel to the train and from the airport to the hotel. As for the hotels, the last hotel had the best food of all.

I was very surprised that the tour was a private one and so affordable. Please tell your staff in Egypt JOB WELL DONE and I would recommend them (and you) to anyone.

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Bob Sharp – Egypt – March 2008

We had a very nice time in total. The guides/drivers were all quite good, friendly and flexible, and made the trip easy.
 
The first hotel was nice, although we did not get directly connecting rooms. We were on the end of a quiet corridor, with both rooms overlooking the golf course and the kids could easily move between the rooms, so it was fine. For touring, the Pyramids, Museum, Bazaar and Papyrus center were nice stops. The Perfumery was fine as a short stop. 

We would not recommend the Nile dinner cruise, especially with children under 11 or 12 (quite loud, rather average food, boat was nothing special, and not much to see from the boat, especially at night), and probably should have done the Pyramids light show that you recommended.
 
In Sharm, we enjoyed the Concorde hotel. Nice pools, sports area including the opportunity to ride horses, and a good Italian restaurant on-site.
 
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Amanda Holloway – Egypt – March 2008

I had a lovely time, and most definitely enjoyed the trip! I am so glad that everything worked out the way it did, and thank you again for dealing with all of my special needs!
I'll be sure to recommend A to Z to anyone I know making a trip to Egypt in the future.

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Annette Ducharme – South American Cruise – Holland America – March 2008
 
About the cruise, overall everything went well, and we are happy that we did it. My husband discovered that he's really a "land-lubber" though. Although he never got seasick, he never felt quite himself on board ship. We met fantastic people on the ship and saw some wonderful sights on our journey. We were surprised to see how developed these South American countries are (well the major cities, at least), especially Chile. The world is starting to look like a very homogeneous place!
 
I'll be in touch with you before long regarding plans for Africa in 2009.
 
P.S. Thanks for taking the time to calm me down when I called you in my state of panic on February 28th!

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Shannon Burdick – Egypt – March 2008

Everything was wonderful. I appreciate all the help I received. I think this was a perfect balance of guidance and independence/flexibility. I will recommend A-Z to others. Thanks again!

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Deborah Coltun – Egypt – March 2008

Carol, everything was wonderful. You helped me make my dream trip come true and Egypt is now on my preferred list. Didn't get to dive either Straits of Tiran (drift diving) or Ras Mohammed, in fact only got in three dives because of Egypt Air foul up, but still had the time of my life. Glad to have gone but glad to be home!!! Truly, thank you again. 

Carol, I'll definitely be passing your information on to other travelers. With so many of us baby boomers getting ready to retire, having confidence in what we get for our money traveling to new places, especially solo, is important. You and A-Z are GREAT, the service was wonderful and fulfilled my every wish better than I believe I would have gotten elsewhere (from past experience). Thanks

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Cordelia Hwang – Egypt – January 2008

Egypt was fantastic. The pyramids are truly one of the great wonders of the world, and we were able to enter both the Chephren and the red pyramids! The Nile cruise, the temples - especially the more remote sites, made the trip was an experience of a life time.
Everything went smoothly and the guides gave a human side to Egypt. I've learned so much.
Thank you for arranging everything.

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Doug Matthews – Egypt – February 2008

The trip was wonderful. It went off without a hitch. I must compliment you and all members of your company team in Egypt, particularly the main guides I had, Mr. O, Dr. A, and Mr. A. They were extremely knowledgeable and very courteous throughout. They put up with my endless questions and managed to get me where I was supposed to go in spite of the crazy Cairo traffic and long distances in Upper Egypt. The drivers were also really competent. I don't know how they can do their job, especially in Cairo, without going completely insane.
 
All accommodations, without exception, were first-rate. You have obviously done your homework in choosing the good hotels. The cruise ship, Sherry Boat, was well-appointed, the food was very good, and the staff totally competent and friendly.
 
In short, I was very impressed with your level of service in everything, from the very first contact I had with you. I have found few companies with this level. I appreciate the concern you have shown for my interests and for striving to get my tour exactly right. I do not make these comments lightly, as I have travelled a great deal and have been in the hospitality industry myself from 1985 to 2004. As a leading-edge "baby boomer" I am in the middle of doing extensive travelling both alone and with my wife. We, as a generation, are very demanding and I am personally willing to work with a company that gives me the service I demand and takes a personal interest in my well-being. I believe you have such a company and I would like to make more travel plans with you.
 
Upon reading your evaluation form in Egypt, I noticed that you asked about my future plans for travel to a number of different areas of the world. My wife and I are planning to visit many of the areas in the near and distant future. Obviously, because of my experience with your company on this trip, I will be recommending you to our friends as often as possible.
 
Thanks again for all your great service. I look forward to having you help us plan future trips.
 
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John Werry – Egypt – February 2008

Overall, the trip went well. All the A-Z Tour people were excellent and quite necessary when being surrounded by desperate and aggressive Egyptians.

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Ralph Jackman – Egypt – February 2008

Yes we are home safe and sound. We had a wonderful trip. The sights and sounds of Egypt are firmly etched in our minds. The flights, Lufthansa, were very good.
 
The care taken of us at 03.30 at Cairo airport was wonderful and we were very courteously and carefully taken to the Mena House. Mena House, a wonderful hotel where sadly we only stayed long enough to enjoy a breakfast. Afternoon visits to Papyrus Institute, Perfumery and Bazaar in the care of B and M were fascinating
 
Transfer to Aswan, very smooth arriving at Moven Pick just after midnight. It appears to be a wonderful hotel, but as we had to leave at 03.30 for the visit to Abu Simbel it was difficult to tell.

Abu Simbel visit, wonderful. Our guide was excellent. She is a very charming, quiet young lady with a great deal of knowledge which she shares in a very friendly manner.
 
Sonesta Moon Godess Cruise, very enjoyable. The boat is very clean and comfortable and all members of the crew were very helpful and tried hard to make our cruise memorable and enjoyable. Dinner was not of as high a standard as we would have expected from a boat claiming to be the best on the Nile. Lunch and breakfast were fine and the barbecue was also very good. The dinner menus sounded excellent, but the food just missed the mark!

The giude for the temple and tomb visits was excellent and again very knowledgeable.M picked us up and took us to the Sound and Light show at Karnack and once again charmed us with her manner and efficiency.
 
Transfer from Luxor to Cairo was again managed smoothly and efficiently with drivers and greeter doing a splendid job.
 
Le Meridien, Cairo. Another very good hotel, but not of the same standard as the Mena House. The room, the security and the facilities around the hotel were excellent. The individual eating places for dinner within the hotel were good.
 
The guided visits in Cairo, with M were excellent. Once again we were delighted to have a guide who was knowledgeable, efficient and courteous. His command of dates and the ability to put each artifact or place into context was very important in helping us to fully understand the wonders of Egypt over a period of 5000 years, from the earliest tomb up to the modern day city of Cairo. We were very grateful that the programme was adapted to enable us to see all the major sights.

Sound and Light at Giza was excellent.

Nile Dinner Cruise was not to our taste, but again we were grateful for the way in which the guide and drivers worked to enable us to be switched from one vehicle to the other at the end of the tour of old Cairo in order to be at the cruise on time.

We would have preferred to have paid more and had a more luxurious dinner with waiter service and a quieter environment. Of its type I think it was very good, but it was not what we were looking for.
 
Pick up for transfer to the airport to catch return flight. Again managed smoothly and efficiently with our guide even finding time to present Linda with a small Valentine's Day posy.
 
I hope this brief summary of our holiday will show you that we really had a wonderful time. We have been very pleased with the service of A-Z Tours, the organisation, the guides, the drivers and will be delighted to recommend the company to our friends and, if the opportunity arises, to use the company again. Thank you for all your work in the early stages.
 
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Leilani Wardle - New Orleans – February 2008

You ROCK - thank you so much for all of your effort! I must say that I normally do my own traveling arrangements online but you and Carol have really changed my mind on travel agents.

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Joy Gulick – Egypt – February 2008

I cannot tell you how much we enjoyed our experience. Everyone one was absolutely fabulous.

I think booking with you was one of the best decisions we could have made regarding this trip and we would recommend you to anyone traveling to Egypt. Thanks again

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Jan Mun Yee Shirley Lam – Egypt - January 2008

I enjoyed my trip in Egypt very much. Everything went smoothly as planned. The program was well designed. It allowed me to explore the major sites in Egypt and yet gave me time to relax and refresh myself before moving on to another city. The greatest surprise was that I even met Avril after the Giza light and sound show! 
 
I have to thank you and your colleagues in Egypt. They had tried their very best to make me comfortable during my stay in Egypt. There are so many memories I have brought back home from this exotic country. Thanks very much again to you for helping me in planning this trip!

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Kavitha Jain – Egypt – January 2008

We had a wonderful time in the cruise. We actually went to Hurghada and Cairo after the cruise and got back last week.

Thanks so much for arranging all this, and I'll definitely get in touch with you for our next trip :)

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Hassen Ashok – Egypt – January 2008

All in all it was a very good trip except for some minor incidents.
 
Here are the good part of the trip:
- The hotel at all locations were very good. I especially like the Shephard hotel at Cairo. Its a happening place!
- M our tour guide at Cairo was very good knowledge of Egyptian history and explained things well.
- The restaurants they took us for lunch at Cairo were good
- Our tour guide in training.. O was very nice and courteous at Cairo. I think he should be promoted to be a full blown tour guide. I strongly recommend!
-  The places covered in a day was ideal (especially with kids) and the transportation provided was good.
- My special thanks to our tour guide M at Luxor and Aswan. He is a perfect gentleman. Really went out his way to do things for us. The little extra things that they do counts a lot. He was like part of our family. Kids liked him a lot too.
- No complaints on the food at Luxor or Aswan. It was excellent.
- M our tour guide at Cairo was very inflexible.
- On the way back from Aswan we reached Shephard hotel at around 9 am after 14 hours of journey. The hotel would not give us a room immediately.
 
But we really enjoyed the trip and I will not hesitate recommending this to my friends.
 
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Hideki Koyanagi – Egypt – January 2008

First of all, Thank you very much for your great help. I could really enjoy Egypt very much.

Especially, the guide who went together during Nile cruise was very reliable and helpful.

I could enjoy this travel very much. If I can have next chance to go to Egypt, I want to ask you again. Thank you very much.

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Jason Paul – Egypt – 2008

The trip was amazing. Heatherann and I had such a wonderful experience, with so many great memories. The guides were wonderful, especially M.Z. He was unbelievable, and if I ever go back to Egypt, I would certainly want him as a guide again. Thanks for all your help throughout the process. I would enjoy working with you again if you are involved in trips outside of Egypt for A-Z.

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Name witheld at clients request – Egypt – January 2008

In general, we had an enjoyable trip. The sites were incredible. A was a fabulous guide, our drivers were skillful and our greeters so friendly and courteous. 

I have several friends who are planning a visit to Egypt and are waiting for my evaluation of our tour. I appreciated working with you, Carol. You were efficient and responsive.
 
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Nadean  Dooner – Egypt – January 2008

Our trip was outstanding. From the minute we arrived at the airport (and were greeted) to the trip back to the airport, everyone was friendly, knowledgeable and willing to go the extra mile to make our trip special.

On the evening of the Nile Dinner Cruise, our driver and guide were there even though the driver's wife was quite ill. He was unable to pick the 3 of us up after the cruise (he took his wife to the hospital). The guide immediately hailed a taxi - he didn't call the local office until we were already in the taxi. I found him to be proactive rather than reactive.

Put me on the list of very satisfied customers!

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Uriel Avron – Israel to the Canadian Rockies – October 2007

We are home now after five weeks and boy, what five weeks we have had :-) First we had the tour to the Rockies. It was breathtaking... well, I don't have to describe to you the beauty of the land, you are more than likely fully aware of it.

The organization of this tour was perfect and our guide, Serena did a very good job. She was very informative, did her best to explain the different things we have seen and in general kept very well to the timetable. It was a difficult job with so many people on board, so she definitely deserves a lot of applause at the way she has handled the job. All in all the 13 day Rockies tour is a good introduction to this wonderful place and it definitely leaves a taste of "more" after it is finished... :-)

After the Rockies we continued to Saskatchewan, to the "Rut is on" eco lodge adventure. I had only a very faint idea about what to expect, based on a previous eco lodge adventure in the Amazon Basin in Ecuador and initially treated this whole trip as a fill-in to kill some time before flying to Churchill to see the Polar Bears. Well, in short it was a HUGE success!

First the organization of the flight and the hotel in Saskatoon (The Saskatoon inn) was perfect. Special thanks to you for that :-) On the next day of our arrival Maureen arrived to take us to their home where we have spent a day, to get used to the area, learn how to walk on the hunting trails and to generally familiarize ourselves with the environment. After a fun day at the home of Dave and Maureen that included some dog sledging, playing with the animals on the farm and rearranging our gear, Dave has taken us to Sawyer Lake where the real fun took place.
Every day we would wake up very early in the morning and walk some 10-15 km to see the wildlife his estate offers. And we did indeed see a lot of it!

Some of the big game like moose, elk, deer (a lot), smaller animals like hare, coyote, beaver and also some rare ones that are rather elusive, like otter and even wolf! I can't even count the number and types of the birds we have encountered. In the afternoon we would go canoeing, ATV driving, or just walking to a different part of the estate, there was always something to see...
Add to that the friendly hospitality of Dave, Guy and Maureen, the best home cooked food made by Sharon and you really have a winning adventure :-)

Actually I was a little worried that after such a great experience the polar Bears of Churchill would be real hard pressed to top our Saskatchewan trip... ;-) The Sawyer Lake adventure has some limitations though. First, it requires some physical fitness. It is not very difficult, but walking 10-15 km daily is not a simple task especially for those with some physical handicaps.

The other "problem" is that the hunting cabin in Sawyer Lake is not a 4 star hotel. It is very convenient and very well taken care of with big nice rooms, but the water for bathing is collected rain water and the toilet is of the composting type.... It might be problematic for people who are looking for the Ritz in the middle of the prairie...

These shortcomings are of course fully offset by the wildlife, the Aurora Borealis we have seen, the canoeing in the silent lake, the dog sledge and all the fun the site has to offer. All in all it was a smash hit and I would wholeheartedly recommend it to anyone who is interested in seeing REAL wildlife in its real environment and those who want to learn how the people of the prairie live their lives.

After returning to Saskatoon (Maureen took us herself back) we have flown to Winnipeg and after four days we have continued to Churchill to see the polar bears.

I would heartily recommend it. The actual tour was carried out by Natural Habitat and they did a wonderful job. The organization of the tour, the guides, the hotels, everything was just superb. And the polar bears did their part to make the visit to Churchill an unforgettable one...

Well, that's about it, I hope I haven't bored you too much with my long-long letter. It is also the time to thank you for the excellent professional (and patient!) treatment I got from you throughout the planning and the execution of the trip, and the enormous help you have been.

Thank you very much and I will definitely recommend you and your company to anyone who asks me. With your permission, I'll send you an invitation to visit my on-line albums of the pictures from Canada when I upload them. You are welcome to use my letter for advancing your company's sales as you find fit. You are also allowed in advance to use any of my pictures from the public domain for the same end. Thanks again and all the best (http://community.webshots.com/album/562021583CjvsHF)